A debt collector is contacting me. What are my rights in Australia?

Common question · Debt Recovery · Australia · 23 October 2026

General information from Lawmateanz

Debt collectors must not harass, mislead or threaten you. The ACCC and ASIC have guidelines.

Ask for details of the debt and dispute it if it's wrong.

The National Debt Helpline (1800 007 007) offers free financial counselling.

You can complain to AFCA or the ACCC.

Written by Lawmateanz, not by a lawyer. General information only, not legal advice about your situation. For advice about your own matter, talk to a lawyer.

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