How do I access the personal information a business holds about me?

Common question · Privacy & Data Law · Australia · 23 October 2026

General information from Lawmateanz

Under the Privacy Act 1988, you can ask Australian Government agencies and many businesses, generally those with an annual turnover over $3 million and some smaller ones, for the personal information they hold about you.

They must respond within a reasonable time, usually 30 days, and can only refuse for reasons allowed by the Act.

If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC).

The OAIC's website has guidance on making requests.

Written by Lawmateanz, not by a lawyer. General information only, not legal advice about your situation. For advice about your own matter, talk to a lawyer.

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