I'm struggling to repay my loan. What can I do in Australia?

Common question · Banking & Finance Law · Australia · 23 October 2026

General information from Lawmateanz

Contact your lender early and ask for hardship assistance. Under the National Credit Code, you can request a hardship variation if you can't meet repayments.

The lender may extend the term, reduce repayments or pause them.

The National Debt Helpline (1800 007 007) offers free financial counselling.

If the lender refuses unreasonably, you can complain to AFCA.

Written by Lawmateanz, not by a lawyer. General information only, not legal advice about your situation. For advice about your own matter, talk to a lawyer.

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