What legal requirements apply to my online store in Australia?

Common question · Technology & IT Law · Australia · 23 October 2026

General information from Lawmateanz

The Australian Consumer Law applies online, including consumer guarantees, clear pricing and no misleading claims.

You need a privacy policy if you're covered by the Privacy Act, and marketing emails and texts need consent and an unsubscribe option under the Spam Act 2003.

Display clear terms on delivery, returns and refunds.

The ACCC and business.gov.au have guidance.

Written by Lawmateanz, not by a lawyer. General information only, not legal advice about your situation. For advice about your own matter, talk to a lawyer.

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