How do I complain about a school?

Common question · Education Law · New Zealand · 23 October 2026

General information from Lawmateanz

Start by raising your concern with the teacher or principal, then follow the school's written complaints process, which usually goes to the board.

If you're not satisfied with how the board handled it, you can complain to the Ombudsman. Concerns about a teacher's conduct can be raised with the Teaching Council.

For bullying, discrimination or disability issues, the Human Rights Commission and Student Rights Service can help.

Keep a record of dates, meetings and correspondence.

Written by Lawmateanz, not by a lawyer. General information only, not legal advice about your situation. For advice about your own matter, talk to a lawyer.

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