How do I complain about my super fund?

Common question · Superannuation Disputes · Australia · 23 October 2026

General information from Lawmateanz

Start by making a complaint to your super fund, which must respond within set timeframes.

If you're not satisfied, you can complain to AFCA, which handles superannuation disputes for free.

Common complaints include delays, fees, insurance claims and death benefit decisions.

Time limits apply for some complaints.

Written by Lawmateanz, not by a lawyer. General information only, not legal advice about your situation. For advice about your own matter, talk to a lawyer.

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