I've been scammed. What should I do?

General information from Lawmateanz

Act quickly. Contact your bank or card provider straight away to try to stop or reverse payments.

Report the scam to ReportCyber if it happened online, and to Scamwatch, run by the ACCC. If your identity details were taken, IDCARE (1800 595 160) offers free help.

Change passwords and secure your accounts, and watch for follow-up scams offering to recover your money.

If your bank doesn't help, you can complain to the Australian Financial Complaints Authority (AFCA), which is free.

Written by Lawmateanz, not by a lawyer. General information only, not legal advice about your situation. For advice about your own matter, talk to a lawyer.

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General information only. Answers are written by independent lawyers based only on what's in the question. They aren't legal advice about your situation and don't create a lawyer–client relationship. For advice about your own matter, talk to a lawyer directly.